A Critical Hit is an attack that does more than the usual amount of damage to a monster.
When an attack scores a critical hit, a different animation is used instead of the normal hit animation.

The higher an attacker's DEX, the more likely they are to score a Critical Hit against an opponent. The higher a defender's AGI, the less likely they are to have Critical Hits scored against them.

The minimum critical hit rate from DEX vs. AGI is 5%, the maximum is 20%. Equipment and merits that increase critical hit rate are added on top of this.

It is currently believed that crit rate caps out when DEX is 50 points higher than AGI, at least at level 75. Verification Needed

See also

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